22-04-2012, 04:16pm #1
ARRGGGHHH Help with my gmail account please
I have managed to enter the wrong date into my Gmail account when using YouTube and now it says it will delete my account is 28 days unless I change it so I followed the link to change it and my credit card they will charge me $0.30 which is fine but I have to sign into my account to go through the checkout process and of course I cannot sign in as the account is disabled I am going round and round in circles.
I then tried the contact us button but there is no contact details just a list of issues that you may have that you have to select from and none of them is the issue I am having and even if I follow the closest option it doesn't help.
I then tried to google the answer but of course can see many issues raised but cannot view the answers in the links because I can't sign into my friggin account which it asks me to do
Is all lost am I going to lose my gmail account and all the e-mails that go with it?
22-04-2012, 05:10pm #2
- In my mad scientist laboratory, getting children to do difficult things
This sounds very dodgy to me. Gmail is free - who is asking you to pay?
Afraid I don't understand anything about the date issue in YouTube, why is that disabling your account?
22-04-2012, 05:19pm #3
22-04-2012, 06:08pm #4
Look very carefully at that link you have followed. I bet it isn't Gmail.
Sent from my iPhone using TapatalkCall me (Mrs) Damz
22-04-2012, 06:47pm #5
Re: ARRGGGHHH Help with my gmail account please
Google will (as I understand it) block your account if you enter an incorrect date of birth into YouTube: http://support.google.com/accounts/b...answer=1333913
You should have been directed to this page:
if you're locked out of your account. Failing that, google "gmail support" and post a question to the product forums.