August Girl
30-08-2006, 11:03pm
Last week I was shopping and called into M&S for something to eat and to look for some PJ's for Del as now she is standing up she almost slips over on the floor wearing sleepsuits. We went to the cafe first (it's new) and the tables and chairs were all set up for 2 people but too close together to get a pushchair and a highchair near. There were other mums struggling too and it was impossible to get round and there was nowhere to leave pushchairs either. We practically had to rearrange the room to get a lady and her newborn through to sit down.
The lady serving on the till rolled her eyes at me :angry: as I was a little bit slow ordering and getting out of the way and there were loads of dirty tables and she was gossiping. By the time I left I was :hissyfit: as the tables were teeny and Del was grabbing for hot drinks all the while as they were in her reach.
Next I went to try and get Del some PJ's and there wasn't much in her size but these ones with 'Does my bum look big in this'? on the front :huh: and since I just wanted something pretty for her to wear in bed, not have people evaluate the size of her bum I left without buying anything.
When i got home I was still a bit :sigh: and decided to email and (politely) tell them the problems I'd had and I had a really quick response from the head office and the email from the store manager was even better. They said they were looking into getting the cafe changed and admitted there had been numerous comments about the unsuitable pj's. I thought that was an end to it as I'd had an answer but this mornign I had £25 of vouchers in the post so :ellie: to M&S. I always feel a bit silly and petty complaining about things and was expecting a vague reply. Reminded me of Minky and her tankini saga :lol:
The lady serving on the till rolled her eyes at me :angry: as I was a little bit slow ordering and getting out of the way and there were loads of dirty tables and she was gossiping. By the time I left I was :hissyfit: as the tables were teeny and Del was grabbing for hot drinks all the while as they were in her reach.
Next I went to try and get Del some PJ's and there wasn't much in her size but these ones with 'Does my bum look big in this'? on the front :huh: and since I just wanted something pretty for her to wear in bed, not have people evaluate the size of her bum I left without buying anything.
When i got home I was still a bit :sigh: and decided to email and (politely) tell them the problems I'd had and I had a really quick response from the head office and the email from the store manager was even better. They said they were looking into getting the cafe changed and admitted there had been numerous comments about the unsuitable pj's. I thought that was an end to it as I'd had an answer but this mornign I had £25 of vouchers in the post so :ellie: to M&S. I always feel a bit silly and petty complaining about things and was expecting a vague reply. Reminded me of Minky and her tankini saga :lol: